Shipping
Shipping & DeliveryWe usually ship within 5 business days from the date of order.
All orders will be shipped by EMS.
* Shipping charges will be calculated at the time of checkout under the following rates.
Asia: ¥3,400 / China, Korea, Taiwan
¥4,550 / Hong Kong, Indonesia, Macau, Malaysia, Singapore, Thailand, Vietnam
Oceania: ¥6,700 / Australia, New Zealand
South America: ¥6,700 / Canada, Mexico
Middle East: ¥6,700 / Qatar, Saudi Arabia, Turkey, United Arab Emirates
Europe: ¥6,700 / Austria, Belgium, Denmark, Finland, France, Germany, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Swiss, United Kingdom
United States: ¥7,900 / U.S.
Central and South America: ¥8,100 / Argentina, Brazil
• For overseas shipments, taxes are not included in the product prices. The checkout page will show the total price of the product plus shipping charges. Customs duties are not included.
Please note that customs duties or other charges may be charged separately in some countries.
• Delivery details for other regions, please contact us.
* The estimated delivery time is 3 to 9 days depending on the region.
Please check the delivery status here (https://trackings.post.japanpost.jp/services/srv/search/input?locale=en) by the tracking number in the shipping notification e-mail.
* Please note that delivery may take longer than usual when shipping to rural areas, during the holidays, or depending on weather conditions.
* Gift wrapping is not available.
* Orders may be unavoidably cancelled due to international circumstances or logistics.
About Payment
Credit cards / Pay Pal / Apple Pay / Google Pay / Shop Pay are accepted.
Accepted credit card types are VISA, Master, AMEX, JCB, Diners, and Discover.
Return and Refund
• If the products have initial defects or differences, please contact us within 7 days of receiving the products.
Contact: contact_online@fumika-uchida.com
* Please note that the product images may differ slightly from the actual colors depending on the browsing environment of the devices. Color differences in product images are not guaranteed. Please contact us for more detailed product information.
• Once purchased, we do not accept any returns or refunds for the customers' personal preferences. Please note that we also do not accept in the following cases.
- Products more than 8 days after arrival.
- Cases due to customers' personal preferences such as "It’s not what I imagined" or "I ordered the wrong item".
- The product attachments are missing or damaged, such as box, tags, hangers, bags, etc.
- Used or worn products.
- Damaged or stained products.
- Processed or repaired products.
- Products marked as not guaranteed for return or refund.
• The delicacy of products made of fine fabrics and materials, as well as damage, nep, fading and other effects caused on purpose by fabric or product processing, are characteristics of the products and are not defective. Please note that we do not accept returns or refunds for these reasons. Please make the purchase after understanding the special characteristics of the products.